Products available here on this website are original designs that have been manufactured by various third party companies. Final curation and details are finished in-house at our infiniteLi design studio and shipped from Los Angeles, CA.
☆ ☾ infiniteLi's Zazzle store:
We have partnered with Zazzle to offer our designs on mugs, clothes, shoes, accessories, pillows, greeting cards, pet items, and much more.
Products can be customized for any occasion - birthdays, weddings, anniversaries, holidays, or for yourself!
Zazzle products are made in the USA, ship internationally, and are 100% satisfaction guaranteed. Click the link below to be redirected to Zazzle's website: https://www.zazzle.com/store/infiniteli
Complimentary gift wrapping provided for jewelry, water bottles, and barefoot shoes. (No gift wrapping for towels.) Color and style of packaging varies and multiple items may be combined unless separate boxes are requested.
If you're purchasing a gift for someone, a complimentary personal note can be added upon request. Simply type the message you'd like to leave the recipient in the “Add Order Note” box and we'll take care of it for you.
We accept most major credit cards, including Visa, Mastercard, Discover, Amex, Paypal, JBC, Diners Club, Elo, and Shop Pay (Shopify's payment plan option through Affirm).
Yes! The "ShopPay" option lets you split your purchase into 4 equal installments with no interest.
Visit their website for more info: https://shop.app/what-shop-does
All packages shipped to addresses within CA will be charged sales tax.
If you would like to cancel an order, please email us within 24 hours of purchase. We ship orders out within 2 business days. Once your package has been dropped off at the post office, orders cannot be canceled or returned.
For purchases made on Zazzle website, you must contact Zazzle directly.
If you are hesitant and have any questions, please contact us prior to placing an order by filling out the contact form or emailing us at firstname.lastname@example.org. We'll do our best to get back to you within 3 hours, but please allow up to 24 hours for a response.
☆ ☾ USA
Standard shipping is FREE for all domestic orders of $50 and more.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at email@example.com.
☆ ☾ Products ordered from this website will ship from infiniteLi’s design studio located in Los Angeles, California.
☆ ☾ Products purchased and fulfilled through Zazzle's marketplace are fullfilled by Zazzle. Their products are made and shipped from the USA.
* * * Expect longer shipping delays and delivery times the closer it gets to Christmas. * * *
Pandemic-related problems have popped up again regarding supply, so it's important to finish your holiday shopping as early as possible.
Along the chain of order fulfillment, a single weak link means failure. This could be in shipping, sourcing, production, or anything else involved. Furthermore, there are truck-driver shortages, vaccination hold-ups, congestion in international ports, etc.
☆ ☾ infiniteLi website
Products ordered from this website will ship from infiniteLi’s Los Angeles design studio within 3-5 days of the purchase date. Shipping within the US is normally 3-8 days.
☆ ☾ infiniteLi's Zazzle store
Products purchased and fulfilled through Zazzle's marketplace are fullfilled by Zazzle. Zazzle handles everything, from start to finish. If you have questions about your order, please contact them directly.
Before getting in touch with us, please help us out by doing the following:
1. Check your shipping confirmation email for any mistakes in the delivery address.
2. Ask your local post office if they have your package.
3. Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us by email at firstname.lastname@example.org. Include your order number in your email and we will work with you to find a solution.
If you ordered more than one product, it’s very likely that they will arrive separately as our products are made by various partners. You should receive tracking for each parcel as they are dispatched, so please check the tracking on your missing item. If you’re still unsure about the whereabouts of your missing item, email us at email@example.com for help.
We've seen orders that show the tracking status as, "In Transit, Arriving Late." In these cases, the packages are being delayed with no additional information on the arrival date. We share your frustration with the shipping delays.We appreciate your patience and ask that you allow extra time to receive your order if it is delayed during transit.For further assistance, please email us at firstname.lastname@example.org.
There are rare circumstances where the tracking status of your order shows as, "Delivered," but you have not received your package. We've actually had this happen with our personal deliveries, but luckily those packages showed up within the next few days.
We know how frustrating this can be and appreciate your patience. We ask that you allow extra time for the package to be delivered.
If you need more help, send us an email at email@example.com.
We hope you’ll be thrilled with your purchase, but in the event you’re not, you can return it for a refund less any shipping provided you follow a few simple steps.
1) You must notify us at firstname.lastname@example.org within 7 days of receipt of your intent to return your item(s).
2) You must ship your return back to us within 14 days of receipt, no exceptions.
3) Item must be in new, unworn condition, with all original packaging.
4) Item must be shipped, prepaid, in the same or similar shipping box in which it was received. We suggest you insure your return, as we cannot be responsible for damage incurred during transit. You are responsible for return shipping.
5) When we receive your items back in new and unworn condition, your account will be credited, less shipping. You are responsible for return shipping.
6) Items returned with signs of wear will be returned to the purchaser and no refund will be given.
Please note: All rings are final sale. Custom purchases and items purchased on sale or with a discount code are all final sales.
We've partnered with Zazzle to offer our designs on mugs, clothes, shoes, accessories, pillows, greeting cards, pet items, and more.
Zazzle products are made in the USA, ship internationally, and are 100% satisfaction guaranteed.
If you're not happy, you can return the item to Zazzle within 30 days of purchase. Please contact Zazzle directly with any issues.
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our fulfillment facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
We have made every effort to display as accurately as possible the colors and images of our products. However, please understand that since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the true color of the product. Due to the various types of computer monitors and browsers, actual colors may vary.
Due to the handmade nature of our raw carved stone rings, variations in size, shape, and color are to be expected.
Any links to outside websites are for your information only, and we do not make any endorsement pursuant to outside links other than presenting them for your enjoyment.
Pictures shown are representative, as most of our products are handmade, and each piece will vary somewhat from the photos.
We reserve the right to refuse any order at any time for any reason.